CRM On Demand - Administration (MOSC)

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Service Request ; Import picklist values

edited Oct 21, 2010 5:15PM in CRM On Demand - Administration (MOSC) 6 commentsAnswered ✓
 In Service Requests, when i did import few picklist values through a csv file. After successful import , I have found that system has created Service request automatically which is surprising.
If I import 10 picklist values to a picklist then the system would create 10 Service Requests.

FYI : there is only one mandatory  picklist field in SR page named 'Region'. 

and  I am importing picklist values in a non mandatory picklist.

please suggest the right idea behind it .....Thanks

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