Billing and Revenue Management (MOSC)

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Cancel product failure

edited Nov 8, 2010 5:01PM in Billing and Revenue Management (MOSC) 1 commentAnswered
 Hi All,

When trying to cancel a product of one of the migrated account, getting the following error

   fm_utils_is_backdating_allowed: get_account_effective_t error
        <location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_NOT_FOUND:3>
        <field num=PIN_FLD_GL_SEGMENT:5,517 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
        <facility=0 msg_id=0 version=0>

Please help.

Thanks,

Praveen

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