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Oracle Global Customer Support is pleased to announce that on October 29, 2010 we will upgrade My Or

  Prepare for My Oracle Support Release 5.2 


 

In this Document
  What is being announced?
  What do you need to do?
  Who to contact for more information?


What is being announced?

Oracle Global Customer Support is pleased to announce that on October 29, 2010 we will upgrade My Oracle Support to Release 5.2.

This upgrade is part of Oracle's ongoing commitment to improving your support experience and providing a single integrated support platform across all products. My Oracle Support Release 5.2 will integrate Sun systems, processes, and tools into the My Oracle Support and Global Single Instance (GSI) infrastructure. Our goal is to consolidate systems and utilize global best practices, as well as provide a number of requested enhancements for existing My Oracle Support users. Although Release 5.2 enables Sun functionality, Sun customers and employees will not fully migrate to My Oracle Support until later this year.

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