Category flexfield codes and incorrect entry to reqs/POs
I work at a London Borough Authority whose users enter Category flexfield codes when raising requisition/purchase orders in order to classify expenditure. To be able to report meaningfully on these codes requires users to enter the correct codes when raising requisitions/purchase orders. However, despite educating users, they:
- select incorrect codes accidently
-select the first code in list of values to process the requisition quickly
- select a code linked to a subjective which has a budget as opposed to the correct code which does not have enough budget.
I know we will never get 100% correct coding but am interested in hearing from anybody who has experiences of this and how they mitigated against it. It has been suggested to use supplier catalogs which will be linked to specific category codes so that when a user raises a requisition on a particular supplier they will only be able to select from this shortlist of codes. However, it would be impractical to set up catalogs for 5000 active suppliers.