CRM On Demand - Administration (MOSC)

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Validation Syntax on Tasks

edited Dec 1, 2010 4:04AM in CRM On Demand - Administration (MOSC) 2 commentsAnswered
 Hi All,

    We have a request where I need to make service request field (Picklist read only) as mandatory field if its NULL on selection of a particular pick list value under TASKS (Activity Object).

The validation syntax which I used below seems to be working fine when I have SR field (with look option)as blank but if I open up the look in selector,select an SR number and add it & then click on save still the error message comes.

[<Type>] <> LookupValue("TODO_TYPE", "Client Repeat Call/Email") OR [<ServiceRequestNumber>] IS NOT NULL

Can't we have field validations on READ ONLY PICKLIST fields like sevice request number? I thought of using service request id but again that also seems to be read only.

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