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EMail Notification using JoinFieldValue

edited Dec 7, 2010 4:00PM in CRM On Demand - Administration (MOSC) 1 commentAnswered
Hi, I have a workflow in the Record Type CO1. The trigger is 'When record saved is modified'.
So when the rule or condition is true, I want to send 2 email notifications. The first one is good.
The second one , I want to send it to the owner of the Service Request that is linked with this CO1 record.

For you to understand, First I create a Service and then in the related information, I create a record of the CO1.

So in the workflow in the second email notification, I want to send it to the owner of the Service Request, so since the workflow is using the record type CO1, I use the JoinFieldValue function like this:

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