Lead Management in CRM V8.1 on premise versus CRM on demand
I start to work on the FRS to implement in my company the lead management process .
we plan to use Siebel V8.1 on premise lead module for internal mktg & sales people and to use Siebel PRM on demand for our partners who will manage leads.
1/ I'm searching for the Siebel PRM on demand bookshelf last release. can you help me ?
2/ because in Siebel V8.1 on premise bookshelf information related to new lead moduel us very poor (5 pages) I was thinking using CRM on demand bookshelf as support for drawing Vanilla process & data model . Do you think there is a big gap currently between CRM on demand and CRM on premise V8.1 modules on the vanilla process and data model