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Task details of other OU in FS Dispatch Center form --> Gannt tab.

edited Jan 6, 2011 9:06PM in Teleservice - EBS (MOSC) 3 commentsAnswered
 Hi,

There are two organizations XMEX and  XBRA in one instace.

Issue here is the XMEX user ( Field Sevice Dispatcher) can see the XBRA users/employees( Field Service Representative) in the FS Dispatch Center form --> Gannt tab.

Even the Planner Group and Territory setup is not done between these Field Sevice Dispatcher and Field Service Representative.

Can anyone help me in understanding how the task details of other OU is appearing in the Gantt tab of Field Dispatch Center Form?


Thanks.

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