Teleservice - EBS (MOSC)

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How to open Find Service Requst Advance Tab as default

edited Jan 23, 2011 11:28PM in Teleservice - EBS (MOSC) 5 commentsAnswered
 We have a requirement to add Find Service Request Function in Contact Center quick menu and want open Find Service Request form and default to Advance Tab when form will open.

Can we have any way Profile or parameters to achive this.

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