CRM On Demand - Reports and Dashboards (MOSC)

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Email activity record details to contacts and team members

edited Jan 25, 2011 7:00PM in CRM On Demand - Reports and Dashboards (MOSC) 6 commentsAnswered
  Hi Gurus,
Have a requirement where in I need to send an email to Contacts and the Contact team members whenever an activity is created in Accounts and Opportunities via a weblink. we are capturing the contacts & the contact team members in 2 different fields.we need 10 fields to be displayed in the email content for Appointments & Tasks alongwith the email ids of the contacts & contact team members. I have decided to use Narrative reporting for the different Appointment & Task types since I have different static content for the different type of Appointments & Tasks. My problem is

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