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Teleservice - EBS (MOSC)

Is there a way to hide the seeded task types (e.g. Happy Hour) in Universal Work Queue?

Jan 25, 2011 5:59AM edited Jul 17, 2020 5:06AM in Teleservice - EBS (MOSC) 4 commentsAnswered

Greetings,

We are implementing 12.0.6 UWQ and was wondering if you can hide or remove some of the seeded task types from the My tasks node?

Thanks,

Kelly

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