Order Management - EBS (MOSC)

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Item Validation Organisation

edited Feb 2, 2011 11:24PM in Order Management - EBS (MOSC) 6 commentsAnswered
 

***ISSUE RESOLVED - country was not setup within the iStore Sourcing Rules.***

Hi,

We have orders coming from iStore and entering OM in the Entered status, however, iStore has been configured to enter all orders as Booked, unless there is an error during the process.

Some of the lines are entering OM as Booked and not automatically progressing to Awaiting Shipping. I have read that this can have something to do with the Item Validation Org. I have checked the profile option setup and the OM and iStore profile options have different values at different levels:

OM: Item Validation Organization = Org 1 (Site)

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