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My Oracle Support - More training topics for hardware customers are available

edited Feb 2, 2011 8:36AM in Using the My Oracle Support Portal (MOSC)

 My Oracle Support note 1282218.1 has been updated. Its new title is Advisor Webcasts: My Oracle Support - Best Practices for Hardware Customers and it includes schedules for five different topics:

Hardware Asset and Automated Service Request (ASR) Management.
Best practice on knowledge searching and how to find Firmware, Storage updates, and Oracle Solaris patch sets.
Automatic Service Request from end to end.
Proactive Hardware Service Portal.
My Oracle Support - Hardware Service Request.
    Refer to Document 166650.1 for additional information about the My Oracle Support Portal and Working Effectively with Oracle Support.

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