DISPATCH Rule in MFS laptop
Hi Jos,
When assigning the DISPATCH Rule to a Task Type so we can see the Task in MFS Laptop,
Question
1- What is the relationship if any between the DISPATCH Rule to a Task Type mapping and Rule on Rule Tab for Status Transition?
2- What transition Rule does MFS Laptop use by default? Assuming there is nothing attached to the Responsibility Tab in Status Transition for tasks for MFS Responsibility.
3- Do we have to create a DISPATCH Rule transition under Rule Tab for Task State Transition and assign it to MFS responsibilities? Or we can use our existing rule transition Like Rule Name (Field Service) on Rule Tab and assign them to MFS Responsibility on Responsibility Tab?
When assigning the DISPATCH Rule to a Task Type so we can see the Task in MFS Laptop,
Question
1- What is the relationship if any between the DISPATCH Rule to a Task Type mapping and Rule on Rule Tab for Status Transition?
2- What transition Rule does MFS Laptop use by default? Assuming there is nothing attached to the Responsibility Tab in Status Transition for tasks for MFS Responsibility.
3- Do we have to create a DISPATCH Rule transition under Rule Tab for Task State Transition and assign it to MFS responsibilities? Or we can use our existing rule transition Like Rule Name (Field Service) on Rule Tab and assign them to MFS Responsibility on Responsibility Tab?
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