Order and Service Management (Communications Industry) (MOSC)

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How to complete a task using automation plug-in when a task raises jeopardy?

edited Feb 18, 2011 2:39PM in Order and Service Management (Communications Industry) (MOSC) 1 commentAnswered
1. Create a task jeopardy. 2. In Condition Tab select a jeopardy ( i.e. Raise a Jeopardy when Task Duration Exceeds: ) and select 'Raise a Jeopardy for each branch'.
3. Select a Notify Roles.
4. Select a Polling interval.
5. In Automation Plug-in tab create a plug-in and associate with Automation Type.
6. Plug-in custom code or XSLT needs to execute a function completeTaskOnExit() in order to complete a task when a jeopardy is raised.

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