Order Management - EBS (MOSC)

MOSC Banner

Customer Credit Check - Hold Applied - on Customer Credit Balance

edited Feb 14, 2011 7:03PM in Order Management - EBS (MOSC) 3 commentsAnswered
Hi,

Application release and version is : 11.5.10.2.

There is a scenario, if a customer pays more amount than 'total due' and customer's balance becomes credit (-ve) instead of debit.

.

Now if customer wants to buy / purchase anything on-credit, system applies 'Credit Check Hold' to the sales order and we have to release the SO manually.

.

Have we missed some essential setup? How can we avoid / overcome / correct this situation?

.

Regards,

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Order Mgmt Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center