OIC Pay by Transaction profile change
We are on 11.5.10.
We have a problem wherein we are not able to create worksheet for some salesreps.For some of the salesreps the subledger is not matching the unposted commission, due to which the create worksheet gives an error "Failed to create worksheet ..". This error could have been resolved by recalculating for entire year 2010 & 2011.
But the OIC admin has permanently closed all the accumulation periods for 2010. So we are unable to run the recalc for 2010.
Note that we have "Pay by Transaction" set to Yes, only Jan-2011 payrun is unpaid and period is open.
Now our workaround plan is to switch the "Pay by transaction" to No then create the worksheet for the erroring salesrep, make adjustments to reflect the correct commission, pay the payrun, and then revert the "Pay by transaction" to Yes. The salesrep worksheet gets generated when the Pay by transaction is No.