Order Management - EBS (MOSC)

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R11i - Return entered as Return Credit instead of Return Receipt - How can it be undone

edited Mar 9, 2011 4:52AM in Order Management - EBS (MOSC) 7 commentsAnswered
The user by mistake entered the return for an Order Line as return credit instead of return receipt. What is the best way to undo this return? The status of the line is "Awaiting Invoice Interface - On Hold". I know the line cannot be cancelled and the same line cannot be returned twice.
Any help will be appreciated.

betty

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