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anyone played with Hot Topics E-Mail settings

edited Aug 31, 2011 3:49AM in Using the My Oracle Support Portal (MOSC) 13 commentsAnswered
 It setup Hot Topics E-Mail sometime ago.  I have been receiving one email each day (I think - haven't been logging them).  The emails have been useless.  Yesterday I reviewed the settings and upped the Item Limit (per topic) from 1 to 50.  Today's email included three topics:
Knowlege Articles     (yes Knowledge is misspelled) with 30 items
Alerts                                                                                with 4 items
Service Requests                                                           with 3 items

The previous email still in the trash all show one topic - Service Requests - and have 1 item.


It would seem to me that the default one Item Limit (per topic) also limits the number topics to one.


GlenG

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