CRM On Demand - Supplemental Applications (MOSC)

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Mail Merge Word

edited Mar 14, 2011 8:28AM in CRM On Demand - Supplemental Applications (MOSC) Question
Hi, I see that in segmentation wizard you coul not add Leads as recipients, but using the mail merge for word, you could, so I have a question:
Using the mail merge for word, the option to track responses, is possible? Or not?

Thanks

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