Using the My Oracle Support Portal (MOSC)

MOSC Banner

Getting an SR worked on

edited Mar 29, 2011 8:06AM in Using the My Oracle Support Portal (MOSC) 6 commentsAnswered
I opened an SR last week, and have not been able to get the rep to communicate with me except by copying links to unuseful documents. What is the best way to get an actual repsonse? I want to get the issue actually resolved. I would use a cattle prod, but them are ineffective over the web.

Thanks 

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center