Order and Service Management (Communications Industry) (MOSC)

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How to view order details for a completed order in OSM 7x?

Completed orders can be viewed by associating a view to the the respective order, through the following steps:

  1. Create a manual task say "test_query"
  2. In "Task Data" tab of "test_query", add all the required elements from data dictionary, which should be viewed for a completed order
  3. In "Details" tab default order is associated in "Order" column, it can be changed to other if required.
  4. In "Permission" tab add the role by using "Select" option.
  5. Save the task.
  6. In "Orders" select the respective order and goto "Permissions" tab, add the role in "Roles" section using "Select"
  7. In "Role Settings" section goto "Query Tasks" tab, and using "Add.." button select "test_query" from the list and select Summary, Detail and Default options.

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