Item Attribute Question
Hi All,
I'm looking for some clarification on two item attributes on the Service tab in R12.1.3.
enable defect tracking - The documentation states this is 'Indicate if you want to track defects of this item.' Not a very helpful definition for this item attribute. What functionality doe this attribute drive if it is checked/unchecked?
Service Request - I assume you set this to Enabled if you want to be able to create a Service Request for the item. Is this in fact the case or is there a different use for this?
thanks!
enable defect tracking - The documentation states this is 'Indicate if you want to track defects of this item.' Not a very helpful definition for this item attribute. What functionality doe this attribute drive if it is checked/unchecked?
Service Request - I assume you set this to Enabled if you want to be able to create a Service Request for the item. Is this in fact the case or is there a different use for this?
thanks!
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