CRM On Demand - Administration (MOSC)

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Update Rejected Lead to Qualifying Status

edited Apr 6, 2011 11:29AM in CRM On Demand - Administration (MOSC) 2 commentsAnswered
 In the lead functionality, our sales managers are able to reject leads and provide a reason code, such as "insufficient data." Once a lead has been rejected, it does not appear possible to work on the lead any further.  How can a sales rep provides more data and update the status to be "Qualifying" again?  Thanks! 

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