transition management
Hello,
I am trying to transition one plan to another in BRM 7.4 on linux.
However, in numerous cases I keep getting:
The PBS does not match from_plan and to_plan
Both plans are "plan with options" and share as primary servicve "/service/telephony".
I have set up the corresponding rules in transition tab with primary service "/service/telephony".
The scenario in which I get the above validation error is when a customer has purchased plan A and has activated "/service/telephony", "/service/ip" services and wants to transition to plan B, with only "/service/ip" enabled. Hence, in this scenario, "/service/telephony" should be closed,
I am trying to transition one plan to another in BRM 7.4 on linux.
However, in numerous cases I keep getting:
The PBS does not match from_plan and to_plan
Both plans are "plan with options" and share as primary servicve "/service/telephony".
I have set up the corresponding rules in transition tab with primary service "/service/telephony".
The scenario in which I get the above validation error is when a customer has purchased plan A and has activated "/service/telephony", "/service/ip" services and wants to transition to plan B, with only "/service/ip" enabled. Hence, in this scenario, "/service/telephony" should be closed,
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