Teleservice - EBS (MOSC)

MOSC Banner

Quick Codes - like in Peoplesoft

edited Apr 27, 2011 5:12AM in Teleservice - EBS (MOSC) 1 commentAnswered
 Hi - Our team was using PeopleSoft 8 and then we did a company migration to Oracle R12.  We are currently using TeleService to log our Technical Support issues for our external customers.

In PeopleSoft, there was a Quick Code field, that once selected would autopopulate several of the required fields.  Is anyone aware if TeleService (R12) has this same type of functionality?

Thanks,

Mike 


Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Teleservice Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center