Field Service - EBS (MOSC)

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Install Parameter, Multi-Org and Depot Repair RMA Receipts

edited May 5, 2011 2:27AM in Field Service - EBS (MOSC) 2 commentsAnswered
Hi All,

This is probably more a Depot Repair question, but as the owner of Transactions and Transaction Subtypes at my company I am being asked to look into this. We are implementing a new installed of 12.1.3 for our European Oracle instance and doing a data migration of existing data. We will have 52 Operating Units and 9 Inventory Orgs for items, 2 of which will be Repair Centers.

Install Parameters allows only 1 internal party to be set up. For the purpose of having the Owner change to an Internal Party from the Customer we have set up an RMA Receipt Transaction sub type that updates the owner to Internal Party. By default it updates to the Party defined in Install Parameters.

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