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Check out the New Best Practices document Working Effectively With Global Customer Support

edited May 11, 2011 5:43AM in Web/Portal Technologies - JDE1 (MOSC)
  The Working Effectively With Global Customer Support document added in the Best Practices section of this community outlines how to work effectively with Global Customer Support (GCS) and how to utilize the tools and processes provided by GCS to maximize the return on investment from your Oracle implementation.

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