Cannot generate Remittance Advise Output
After create a payment, go to Actions button and select "Print Remittance Advise" button the request "Send Separate Remittance Advices" doesn't generate an output.
The log request states:
"There are no payments that require printed separate remittance advice
There are no payments that require printed separate remittance advice
There are no payments that require email separate remittance advice
There are no payments that require fax separate remittance advice"
Which is the setup step missing to could perform the action? I checked the Payment Process Profile, Format, Payment Method and XML Publisher Template but cannot find what is missing.
Any ideas?