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Working Effectively with Global Customer Support.

edited Feb 21, 2013 1:02AM in JDEdwards World (MOSC)
 Under the Best Practices heading in this community is a link to Oracle's Knowledge Document: Working Effectively with Global Customer Support.
The information provided within this document provides a comprehensive overview of GCS to individuals who are new to the Global Customer Support environment. It also provides insight and tips for long-standing Customers who are experienced My Oracle Support users looking to get the most from GCS. We provide this information to enhance interactions between GCS and yourself in our continued effort to provide outstanding Customer Service and Support.

Please let us know if this document is helpful to you, or suggest how we could improve it to make it more useful. .

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