Teleservice - EBS (MOSC)

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R12 does notallow creating a new task from a closed SR.

edited Jul 7, 2011 11:47PM in Teleservice - EBS (MOSC) 3 commentsAnswered
We are working on our R12 environment and came across an issue where we cannot create a new task on an SR that is closed. We were able to do this in 11.5.10.2.   Does anyone know how to get around this.

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