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Review the New Best Practices document "Working Effectively With Global Customer Support"

The Working Effectively With Global Customer Support document added in the Best Practices section of this community outlines how to work effectively with Global Customer Support (GCS) and how to utilize the tools and processes provided by GCS to maximize the return on investment from your Oracle implementation.

Feel free to share your opinion about the document, for example:

  1. Is this doc helpful?
  2. What is it missing?
  3. What would you do differently?

Feel free to rate this document and leave comments - we value your input!

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