CRM On Demand - Administration (MOSC)

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Import Campaign Reciepants Error

edited May 26, 2011 2:49PM in CRM On Demand - Administration (MOSC) 2 commentsAnswered
Hi

Is there any work around solution as i encountered the following error when i import campaign receipants to campaign.

Oracle CRMOD does not seems to be able to capture external id displayed as such 651031000000 .

It would be converted to 6.51031E+11 on my csv file. Even when i format it in excel to number with 0 decimal place, it still shows me the error "No matching record is found for import field 'External ID' with value '651031000000'. The Oracle CRM On Demand field 'Contact External ID' was not updated, but other field values were imported for this record.

Please advise =D

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