Teleservice - EBS (MOSC)

MOSC Banner

What is the oracle recommended Load Balancing configuration for the auto assignment of the Service R

edited May 25, 2011 1:54AM in Teleservice - EBS (MOSC) 1 commentAnswered
We want to configure the Load balancing weights, so that the service request is assigned based on the Load of the Agents. What is the recommended load balancing configuration for the same..? 

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Teleservice Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center