Teleservice - EBS (MOSC)

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Can the column header name be adjusted which is reflected under Contact Center >Find>Basic Tab>Resul

edited May 26, 2011 2:23AM in Teleservice - EBS (MOSC) 3 commentsAnswered
Is there a way for us to adjust the column header name which is reflected in the results so it matches the prompt in the search block?  We adjust the prompt name to match customer maintenance screen from account name to account description but the results column still reflects the default of account name.

Any ideas?  Is this a forms personalization and if so, anyone know how. 

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