Unable to give decimal quantities in dispute
We have an issue in iReceivables where in the customer does a dispute for some damaged items in an open Invoice.
In this case say suppose we had billed him 10 cartons (1 carton = 12 pieces) and say for e.g 9 cartons is ok and half carton is damaged and rest half is good. How do we enter this qty in the system?
Once I give 9.5 cartons system is throwing an error it is accepting only 10 or 9 etc...
Is there any profile options for the same..
Please let us know
Regards