Install Base and Asset Tracking - EBS (MOSC)

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Ownership Transfer and Operating Units - Service Contracts Impact

edited Jun 13, 2011 8:09PM in Install Base and Asset Tracking - EBS (MOSC) 2 commentsAnswered
Hello,

We have several Operating Units on one of our R12 environments. We are planning to implement this 12.1.3 instance in August. We have run into a use case in which we are Transferring the Owner of Instances and Service Contract behavior is peculiar. Not that it is incorrect, but it does cause some concern and questions. I want to make sure the functionality is what is expected and if there are ways to address it without manually Terminate existing contract and Creating new.

Use Case:

Order for Swiss Operating Unit is placed, product interfaces to IB and Service Contract for Swiss OU is created.

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