Siebel Business Process & Functionality (MOSC)

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Performance issue at step 'Reconfigure Product Instance' of SIS OM PMT Service

edited Dec 16, 2016 12:13AM in Siebel Business Process & Functionality (MOSC) 1 commentAnswered
Hi,

It was observed that when a customer is having many open (around 230 open orders ) order and a new order is raised for that account and when user clicks on customise button or type product name in line item and tab out then session is hanging. In log file it was observed that following BS call are taking more time around 18 seconds each

Business Service 'VORD Projected Asset Cache' invoke method: 'Initialize' and
Business Service 'SIS OM PMT Service' invoke method 'Reconfigure Product Instance'

------------------ 
ObjMgrBusServiceLog InvokeMethod 4 0006145b4dec1230:0 2011-06-08 14:59:33 End: Business Service 'Cfg Web UI Service Loader' invoke method: 'LoadInstance' at 24b5be88

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