Sun x86 Systems (MOSC)

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What is ASR?

edited Jun 27, 2011 11:38PM in Sun x86 Systems (MOSC) 2 comments
    Auto Service Request (ASR) is a Support and Warranty capability that automatically creates Service Requests when specific hardware faults occur on qualified Sun Systems and Storage products.


Software & Documentation

http://oracle.com/asr - ASR customer page

Software download, documentation, presentations, product qualification and fault coverage information


STB (Services Tools Bundle) is a pre-requisite for some systems


SunMC agents are a pre-requisite for some systems


Common Array Manager (CAM)


Aliases & Communities

My Oracle Support - Oracle Auto Service Request Community (for general inquires/support of ASR)


Questions on x86 specific ASR alarms should be posted to the Sun x86 Systems Community

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