Teleservice - EBS (MOSC)

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Can I create a survey for each service request?

edited Jun 30, 2011 6:12AM in Teleservice - EBS (MOSC) 2 commentsAnswered
 Hi


Presently we are using Oracle Service desk.
After the call is closed, we want to send the survey to the user about the satisfaction of the user for each service request.

can we do that? If Yes, how?

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