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Teleservice - EBS (MOSC)

How do you escalate a service request in Customer Support?

Jun 17, 2011 2:18AM edited Jun 21, 2011 5:02AM in Teleservice - EBS (MOSC) 5 commentsAnswered ✓

Greetings,

We are implementing 12.1.3 Customer Support. How do you escalate a service request in the module?

Thanks,

Kelly

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