Field Service - EBS (MOSC)

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Encoding error on laptop

edited Jun 20, 2011 8:42PM in Field Service - EBS (MOSC) 3 commentsAnswered
Hi Guys
Can someone please help.

I get this error, 
MS-9025 An internal error has occurred. Fail to convert between UTF8 and UCS2: failUTF8Conv,
when trying to sync laptop. Upon synching it fails with this error immediately then I select UTF8 and it proceeds to 9% and fails again. Repeat and it goes to 32% and fails again. Can't repeat thereafter.

The client OS is Windows & and it is OLite 10.2.

Many thanks
Duane 

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