Can we prevent an Intercompany Invoice from generating on a Warranty Repair OM Transactions?
We are using Advanced Pricing feature for Intercompany Invoicing between operating units.
The feature is working great with the exception of Return Warranty Repairs. (Note: we are not using Depot Repair) We are using Order Management-EBS for the transaction)
Scenario:
Oper Unit 1 creates a Return Warranty Repair transaction for an external customer. This is a No Charge transaction since it's under warranty.
Oper Unit 2 is the receiving org for the Repair.
Once transaction is closed, we are not generating an CM for the external customer. We're achieving this through the transaction line workflow assigned to the transaction type.
However, we cannot prevent an Intercompany AR & AP Credit Memo from generating at Cost between Oper Units 1 & 2 when the Repair is received by Oper Unit 2 and the line is closed.