PPP Issue
We made some PPP changes over the weekend (minor changes, we just changed the printers). Now when the end users go to complete a PPR, they see an extra screen which wasn't there before. Lists the Payment Instruction and they have to manually press the "Record Print Status" button which was automatic before.
I looked at the set up documentation from their implementation and the only thing that I see different is that on the documentation the Payment Completion Point is stated as When the Payment Instruction is Created. However, on the header of the PPP, the only way you can select that option is with Process Type - Electronic. These are Printed.
I looked at the set up documentation from their implementation and the only thing that I see different is that on the documentation the Payment Completion Point is stated as When the Payment Instruction is Created. However, on the header of the PPP, the only way you can select that option is with Process Type - Electronic. These are Printed.
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