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Unable to view 'My Company's SRs' list from 'CRM On Demand' tab

edited Jul 3, 2011 6:32PM in Using the My Oracle Support Portal (MOSC) 1 commentAnswered
 Hello All,

CRM On Demand users should be able to see 2 lists of SRs from the 'CRM On Demand' tab within My Oracle Support: both 'My SRs' and 'My Company's SRs.' We can only see 'My SRs.' Is there some additional privilege required to see 'My Company's SRs?' Is there a profile setting I'm missing? Thanks in advance for your assistance.

Regards,

Barbara

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