Change in the Hotkeys on SRS window
With reference to the captioned subject, I am facing one viered issue and this is pertaining to the change in the Hotkeys that I used to use while submitting the concurrent request through SRS window. As part of the Oracle Standard feature I used to use the following shortcut:
To Submit the Request: ATL + N
To Find the Request: ATL + I
The above is prevalent in all the responsibilities except one. And the exception responsibility asks me to use different hotleys and that are:
To Submit the Request: ATL +U
To Find the Request: ATL+ D
After doing the research, it says its a form level customization, but I am very much sure that is not the case. Hence request you expert advice so that I could understand the root cause and use it effectively.