Attention: To align with new corporate security policies, and to match policies adopted by other communities within Oracle, the My Oracle Support Community access requirements will change beginning September 18, 2025. MOSC will now require that member accounts in our community be associated to a *corporate* email address. This means that users with generic domains (such as gmail.com, yahoo.com, and others) will no longer be granted access to the discussion forums and ideas labs. If this policy affects you, act now to change the email address that is associated with your Oracle (and community) account. Alternatively, you can opt to create a new Oracle account that uses your corporate email domain.

Oracle Auto Service Request (ASR) (MOSC)

ASR Asset Status Transition Diagram

Jul 8, 2011 10:59AM edited Jul 8, 2011 10:59AM in Oracle Auto Service Request (ASR) (MOSC)

Some of our frequently asked questions concern the ASR asset status changes. Here's a diagram posted to the ASR documentation web site today:

Oracle ASR Asset Status Transition Diagram

(You can get to this from http://oracle.com/asr .... Visit the Oracle Auto Service Request for Sun Systems software download site)

Note that this diagram applies to all ASR-qualified product types and their associated ASR software:

Arrays - Common Array Manager (CAM)
7xxx - Open Storage
Servers, Exadat - ASR Manager
Tape Library - SDP
Hitachi Data Systems storage - HiTrack

0

Howdy, Stranger!

To view full details, sign in to My Oracle Support Community.

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month