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Teleservice - disabling standard workflow with SERVEREQ item type

edited Jul 18, 2011 9:44AM in EBS Customizations (MOSC) 1 commentAnswered
Friends,

We wanted to disable the standard workflow in Oracle Teleservice since we have built our own custom workflow.

Wanted to understand what would be the imapct if we were to disable this standard workflow on the application functionality.

appreicate your inputs

Thanks

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