Siebel Business Process & Functionality (MOSC)

MOSC Banner

What is necessary in order to implement the click to dial functionality of Siebel CTI?

edited Aug 3, 2011 10:52PM in Siebel Business Process & Functionality (MOSC) 1 commentAnswered
All,

I am trying to figure out exactly what is needed in order to implement the click to dial functionality of Siebel CTI. The customer has Siebel 7.8.7 with the Siebel CTI , SPE - Selected Add-on - Application User Perpetual. They also have a Cisco phone network. I have never worked with CTI before so I would appreciate it if someone could tell me all of the pieces that I would need and how the pieces relate to each other.

Thanks,

Fred

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

SBL Business Process Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center