Receivables - EBS (MOSC)

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stuck credit memo lines on ra_interface_lines_ALL

edited Aug 3, 2011 9:33AM in Receivables - EBS (MOSC) 13 commentsAnswered

not all there are few credit memos getting stuck on  ra_interface_lines_ALL  with 2 error errors on each CM for line_type=LINE

1. The total amount of your credit memo cannot exceed the balance of the debit item it is crediting

2. You can not apply more than the original line amount.

3. You cannot apply a transaction with a negative amount to another transaction with a negative balance and vice versa

the fact is that these stuck lines are return orders.

1. the additional details on the orginal order are showing qty accepted =1 and the credit price =13,000 where as the amount column on ra_interface_lines_all is showing  14,253

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